How do I begin using Clear Clinic @Home?
Once you set up a log in with www.clearclinic.com, we’ll ask you to answer a few basic questions about your complexion. Based on your answers, we will build a customized regimen for you using four selections out of our new line of 19 specially-designed high-end acne products. Your Clear Kit will arrive within about three days. Right after completing the questionnaire, you will be assigned your Personal Acne Coach™ and schedule your first consultation for around the time your Clear Kit arrives.
What happens during a virtual appointment with my Personal Acne Coach™?
The virtual appointment is a consultation conducted over our online video chatting system, the telephone or internet text chat. During the first consult, you and your Personal Acne Coach™ will discuss your complexion, how to use your new products and how to track your results with Clear Track™, our new software system developed for you to monitor your progress towards clear skin.
What happens after the initial consultation?
The care doesn’t stop after your initial appointment! You will be able to have monthly consults with your Personal Acne Coach™ where, in a private online setting, you can discuss your skin, your current products and plan any changes to your product regimen. Your Personal Acne Coach™ will be with you every step of the way towards a clearer complexion.
Who are the Personal Acne Coaches?
Your Personal Acne Coach™ will be your dedicated guide to a clear complexion. All Clear Clinic @Home Personal Acne Coaches are licensed aestheticians (skincare experts) with a focus on acne. All Personal Acne Coaches have been trained by the acne expert and founding dermatologist of Clear Clinic, Eric Schweiger, M.D.
How and when do I get my products?
Your first customized Clear Kit will arrive within about three days. Your customized Clear Kit will be sent to your home or office (or anywhere you’d like) in discreet packaging. All Clear Kits come with a 60-day supply of products and include monthly consultations with your Personal Acne Coach™. In addition, all of our acne products can be purchased individually or in kits specially prearranged by skin type.
What Makes Clear Clinic @Home Special?
Clear Clinic @Home has taken the guesswork out of at-home acne care! Up until now, acne sufferers have had only two choices when it comes to acne treatment: Either spend money and time visiting a dermatologist or brave the skincare aisles yourself to shop for one-size-fits-all over-the-counter acne products. With Clear Clinic @Home, we are finally offering acne patients a third option: guided, at-home acne care.
How many products are in the Clear Clinic Laboratories line?
There are currently 19 products in the line. Each product is designed to meet specific skin conditions. From these 19 products, your Personal Acne Coach™ will craft your acne treatment and skin care regimen.
How is the Clear Clinic Laboratories line of products different than other acne products on the market?
Our products have been formulated based on our experience treating thousands of acne patients just like you. All ingredients have been carefully chosen by our team of doctors and skin care specialists to give maximum skin clearing results without compromising the skin’s health and safety. In addition, all of our products are formulated with the most cutting edge and sophisticated ingredients available in the field of dermatology today.
How often do I chat with my Personal Acne Coach™?
Your 60-day customized Clear Kit includes two monthly consultations with your Personal Acne Coach™ at no additional charge. Your first consultation will be around the time your first Clear Kit arrives, and we recommend scheduling your second approximately 45 days later. At this time you can discuss how your treatment is going and if you should continue with the same products or make some changes for your next kit. We recommend monthly consultations going forward.
Can I book an appointment with a Personal Acne Coach™ without purchasing a kit?
Yes, the price of a virtual consult with one of our Personal Acne Coaches is $50.
Can I receive prescription medication from my Personal Acne Coach™?
No. If your Personal Acne Coach™ feels that you need prescription medications, they will refer you to a dermatologist in your area.
What if I’m not happy with the results?
We are confident that our sophisticated line of products, when used under the supervision of your Personal Acne Coach™, will make significant improvements to your skin. If you are not thrilled by the results after 60 days of your first online consult, we offer a full refund.
What’s the bottom line?
Clear Clinic @Home clients receive monthly consults with their Personal Acne Coach™ and a consistent supply of their customized and flexible skincare regimen for $87.50 per month.